I was working in Ciklum in a Cross Cultural account team driven by Jesper for a year. The account team consisted of HR recruitment, HR retention, Consultants and Client Service Manager. I can highly recommend Jesper as a calm and professional client advocate who can fight for a client success and overall satisfaction with professional services.
Jesper has successfully solved several annoying problems which were unbeatable challenges for our key accounts for a while. That helped to improve relations with those clients dramatically. Meanwhile, Jesper managed expectations and service level agreements with approximately 30 international clients owned software development teams in Ukraine. In collaboration with Ciklum VP of Sales Jesper secured that CBS Interactive chose Ciklum as partner for 60 new hirings. That is pretty impressive result for a client service manager over 1 year period! Should you look for a business partner who never gives up – do not hesitate to choose Jesper!